Sathishkumar Periyasamy. Applying Predictive Analytics, NLP, and Ethical AI for Enhanced Customer Interactions in Salesforce . Journal of Computational Analysis and Applications (JoCAAA) [Internet]. 2025 Nov. 21 [cited 2026 Aug. 10];34(11):589-97. Available from: https://www.eudoxuspress.com/index.php/pub/article/view/4191