ABHINAY DUPPELLY. Declarative, Policy-Driven Provisioning in Cloud Contact Centers: Toward Intent-Based Configuration Models . Journal of Computational Analysis and Applications (JoCAAA), [S. l.], v. 35, n. 1, p. 802–810, 2026. Disponível em: https://www.eudoxuspress.com/index.php/pub/article/view/4796. Acesso em: 11 aug. 2026.