Behind the Purchase: Understanding Consumer Mindsets in Online and Offline Shopping

Authors

  • Ivan Kenny Raj L and Dr. A. Remila Jann

Keywords:

Online platforms, e-commerce, social media marketing, consumer behaviour

Abstract

In the rapidly evolving digital landscape, the integration of online platforms into daily life has significantly reshaped business strategies, particularly in marketing. This study explores the intricate dynamics of consumer behavior in the context of e-commerce and traditional retail environments. By examining various digital marketing techniques such as SEO, social media marketing, and content marketing, alongside the comparative analysis of e-commerce platforms like Amazon, eBay, and Alibaba, this research aims to uncover the factors influencing consumer preferences and decision-making processes.

References

Higueras-Castillo, E., Liébana-Cabanillas, F., Muñoz-Leiva, F., & Molinillo, S. (2023). Drivers and barriers of online channel usage intention and its impact on physical shopping. Journal of Retailing and Consumer Services.

Nguyen, N. Q. (2024). The impact of online and offline experiences on customer repurchase intention and word-of-mouth. Cogent Business & Management.

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Published

2024-07-05

How to Cite

Ivan Kenny Raj L and Dr. A. Remila Jann. (2024). Behind the Purchase: Understanding Consumer Mindsets in Online and Offline Shopping. Journal of Computational Analysis and Applications (JoCAAA), 33(07), 3469–3480. Retrieved from https://www.eudoxuspress.com/index.php/pub/article/view/5147

Issue

Section

Articles