Agentic AI in Claims Processing: Transforming Insurance Operations through Autonomous AI Systems

Authors

  • Shikhar Singhal

Keywords:

Agentic Artificial Intelligence, Claims Processing Architecture, Multi-Agent Systems, Explainable AI, Enterprise AI Platforms

Abstract

This article examines emerging applications of Agentic Artificial Intelligence in insurance claimsprocessing, presenting an architectural framework for autonomous AI systems within regulatedenvironments. Drawing from extensive experience in Enterprise AI and Data Platforms for Insurance, this research explores the evolution from current h

References

McKinsey & Company, "Insurance 2030—The impact of AI on the future of insurance," 2021. [Online]. Available: https://www.mckinsey.com/industries/financial-services/our-insights/insurance 2030-the-impact-of-ai-on-the-future-of-insurance

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Published

2026-02-17

How to Cite

Shikhar Singhal. (2026). Agentic AI in Claims Processing: Transforming Insurance Operations through Autonomous AI Systems . Journal of Computational Analysis and Applications (JoCAAA), 35(2), 208–218. Retrieved from https://www.eudoxuspress.com/index.php/pub/article/view/4929

Issue

Vol. 35 No. 2 (2026): JOCAAA

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.