SMARTER RETURNS: THE ROLE OF AI IN TRANSFORMING REVERSE LOGISTICS
Keywords:
Artificial Intelligence, Reverse Logistics, Supply Chain, Returns ManagementAbstract
Reverse logistics plays a vital role in modern commerce, especially with the rise of ecommerce and sustainability demands. Managing returns, recycling, and refurbishing poses operational challenges, including
References
Ali, M., Sharma, P., & Kumar, R. (2024). AI-based optimization models for reverse logistics: A systematic review. Journal of Cleaner Production, Elsevier.
Bhattacharya, S., Gupta, V., & Bose, A. (2024). Applications of Artificial Intelligence in closed-loop supply chains. Sustainability, MDPI.


