Social Media Intelligence: Analytical Techniques and Real-World Applications
Keywords:
Social Media Analytics, Data Collection, Data Preprocessing, Data Analysis, Business Intelligence, Public Health, Politics, Crisis Management, Data Privacy, Ethical Issues, Big Data, Real-Time Analytics, Artificial Intelligence, Sentiment AnalysisAbstract
Social media analytics (SMA) has emerged as a pivotal tool for extracting actionable insightsfrom the vast data generated on platforms like Facebook, Twitter, Instagram, and LinkedIn. Thispaper offers a comprehensive overview of SMA, encompassing its definition, historical evolution, key techniques in data collection, preprocessing, and analysis
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